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St. John Health System

There’s no such thing as spring, summer or winter break for the core lab of a Wayne State University-affiliated teaching hospital. In fact, the tests keep being piled on.

St. John Hospital and Medical Center, part of Detroit’s St. John Health System, had terrific success with marketing efforts to generate additional work for its Rapid Response Laboratory. But there was a down side: this newfound cornucopia put a great deal of strain on an already-lean lab staff.