opportunities
 
Customer Service Engineer-Atlanta (In-Office) Based

The Customer Service Engineer is responsible for troubleshooting all technical and service issues on any of Sebia’s instrumentation over the phone & e-mail support for Field Service Engineers and customers throughout the US. Network, IT and LIS support experience / education is an extreme plus. Training in the Norcross, GA headquarters, for a period up to three weeks and is fully paid for by Sebia, Inc. This is an in-house, full time position in Norcross, GA.

Minimum Requirements
• Associates degree in Electronics, Computer Technology or equivalent experience in the Medical Laboratory Industry.
• Excellent oral and written communication skills.
• PC proficiency and some programming experience a plus.
• Strong analytical and organizational skills.
• Time & Self Management.
• Professional Customer Support and Follow-up.
• Clean background check (criminal).

Benefits
• Full benefits package: Medical, Dental & Life
• 401k with company match
• Paid company holidays plus paid time off (PTO)
• Full company training and support
• Company-funded profit sharing program

Compensation
• Base salary plus bonus

How to Contact Us
Attn : National Service Manager
Address : 400-1705 Corporate Drive
Norcross, GA 30093
Toll-Free : (no phone calls please)
Facsimile : 770.446.8511
eMail : Mike.Ramsay@sebia-usa.com